A new age of CXstarts right here.
The operating system built for AI and humans to run
customer experience together.
The operating system built for AI and humans to run
customer experience together.
Not generic AI.
Built for your industry.
Voice AI trained on your industry’s workflows, language, and edge cases so every conversation sounds like it belongs there.
- Trained on real conversations from your industry
- Knows your language, compliance, and edge cases
- No generic responses — every answer is industry-aware
Real Estate, Property Management
Popular use cases:
Call Centers, BPO & Support
Popular use cases:
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Enterprise customers
OneInbox builds its own models and stays agnostic to the rest, selecting the best one for each task. The better the models get, the more ambitious the experiences we can build.
It’s a great company to deal with and their product actually delivers. They are working on some big things as well and we will continue to work with them as everything evolves.
Josh Irvine
Frequently Asked Questions
OneInbox is an AI-powered customer operations platform where AI agents and human reps run sales and support conversations together, across voice, chat, email, and SMS, all from one shared workspace.
OneInbox includes two products. Growth is an AI sales platform where AI SDRs and voice agents run outbound campaigns, qualify leads, and book meetings. Support is an AI helpdesk where AI agents and human reps handle customer tickets side by side. Both run on shared infrastructure, one inbox, and one analytics layer.
AI agents handle the high-volume, repetitive work: cold calls, outbound emails, first-touch support tickets, and lead qualification. Humans step in for complex conversations, relationship-building, and closing. Both share the same queue, pipeline, and inbox, so there are no handoff gaps or lost context.
OneInbox is built for industries where conversations drive revenue and retention, including banking, insurance, real estate, e-commerce, healthcare, and government services. Every AI agent is trained on real workflows from your vertical, not generic scripts.
Most teams are live within 24 to 48 hours. Connect your CRM, pick local phone numbers for your target markets, configure your AI agent with your playbook, and start running conversations. Our team handles the onboarding.
OneInbox pricing combines usage and seats. AI agent activity and conversation volume are usage-based; human agent access is per seat. Reach out for a custom quote based on your volume and markets.
Put every conversation on OneInbox.
AI agents and your team, running outreach, support, and analytics in one workspace.